Policies

Pick Up

• For Pick up orders please note that you will choose a time to pick up your order at our inventory yard -100 Stockton Ave, across from CARSTAR COLLISON Okotoks
• We uses a 3^rd party delivery service for our heavier baled mulch and palletized products, however we can’t offer delivery pricing on this site at this time, so please call 403 995 2209 to set up delivery of the baled or palletized product

 Delivery

• Mtn Bark Express will ensure that all local bale and pallet deliveries will be made within 2-4 business days.
• For Bulk truckload orders Mtn Bark will contact you by email or phone with an ETA and we will stick handle your order. 
• Large bulk load orders can take up to 14 days to deliver from time of order.
• Please be advised, for large truck load orders, these semi trailers are 53’ long and need sufficient space and solid ground to maneuver and deliver safely.
• If you are unsure if your property has enough space to safely deliver  please call 403 995 2209 to set up time for Mtn Bark personnel to chat about your site

 

 MTN BARK EXPRESS COVID -19 protocols

• All invoices will be emailed
• We will deliver products to your doorstep or your driveway with NO signature required
• ALL pick up orders will be scheduled at 10 minute intervals at our Inventory Yard at 100 Stockton ave – across the street from CARSTAR COLLISON.